Client Relationship Manager

Location
City of London
Salary
To £90,000 + bonus and benefits
Posted
07 Jan 2021
Closes
04 Feb 2021
Ref
FM1313
Marketing Disciplines
Account Management, B2B, Business Development
Contract Type
Permanent
Work Experience Level
Manager
Agency-side or Client-side
Client Side
Job Role
Account Manager

Great client-facing Client Relationship Manager role in leading international law firm with a really cohesive marketing and business development team. Working with an inspirational and empowering leader, you will be responsible for managing a small number of asset management/investment funds clients. This however, is not set in stone and there may be opportunities to manage other clients too.

The role is a client facing role where you will be expected and encouraged to build strong relationships with key client stakeholders as well as networking through clients.  It has a global remit which will involve:

  • Work with client partners and lead client teams in order to deepen client relationships and deliver on revenue growth targets;
  • Identify opportunities and develop and execute strategies to get closer to clients;
  • Work with the different practice groups and offices to develop relationships within the key clients;
  • Really understand each client’s business in order to anticipate and respond to their needs;
  • Running client feedback and reporting;
  • Leading on bids and proposals to key clients;
  • Change management and training around client relationship management;
  • Leading on a number of upcoming global client relationship management projects such as internationalising CRM and overhauling the secondee programme.

You will be highly experienced in client relationship management in a major professional services firm, ideally a global law firm or big four accountancy firm. You will have experience of being client facing and have excellent project management and change management skills.

 

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