Client Insight Manager
This is an exciting opportunity to work for an institution who prides themselves on being innovative and leading the trends, they are not just another organisation. As their customer insight manager, you will be in charge of driving retention as well as analysing the feedback from clients and colleagues to ensure a more streamlined approach when it comes to the brand and the customer experience. Client satisfaction is your mantra and your reports and analysis will be distributed and acted upon firmwide, so definitely an opportunity for someone's potential to shine.
The right candidate for this role will enjoy the process of analysing data and then setting a process in action in accordance with said data. You will be a team player who relishes collaboration but also has no qualms driving initiatives forward and being a leader. A keen eye for analysis and practical data and feedback interpretation is a must. An ability to converse with others in an open manner is also a must as you will be relying on both client's and colleagues feedback to streamline and improve this process.
If you are looking for a challenging rewarding role that is high impact then this is the role for you. It is very much an opportunity to make a difference and definitely make your mark. Don't miss out -apply now.