Senior CRM Transformation Manager
This global professional services firm holds an industry leading focus to digital marketing, with a client development strategy underpinned by data intelligence. They are now looking for a Senior CRM Manager to lead the transformation programme to upgrade their CRM platform.
Reporting to the Head of Digital & CRM Strategy, the Senior Manager will join an agile and innovate team and lead the project management for CRM transformation. The firm will be moving from InterAction CRM to Microsoft Dynamics, and the role will take direct responsibility for platform deployment. CRM is an integral part of the firm’s go-to-market strategy, and underpins marketing, business development and client experience activities. The position will require superb project management skills, analytical rigour, multi channel communications and strong stakeholder management.
The successful candidate will be a specialist in CRM and have experience driving transformation and the deployment of new platforms. Experience in professional services or another large complex B2B organisation is highly desirable. Direct experience with Microsoft Dynamics is preferred.
tml Partners – specialist marketing headhunters.
As we receive such a high volume of applications, regretfully we are only able to respond to successful candidates.
We wish you the best of luck with your search.
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